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General FAQ’s

Regular FAQ’S

Frequently Asked Questions

  • How long does a transfer take?

    Transfers are typically completed within a few minutes. However, depending on the recipient's country or bank, it may take up to 1–2 business days.

  • What documents are required to open an account?

    You’ll need a valid government-issued ID (e.g., passport or driver’s license), proof of address (like a utility bill), and a recent photo for verification.

  • Flexible Payment

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  • Are there any hidden charges?

    No, we maintain full transparency. All applicable charges are shown clearly before you complete any transaction.

  • How secure is my data?

    We use industry-grade encryption, two-factor authentication, and comply with global data protection standards to ensure your data stays safe and private.

  • Can I cancel a transaction?

    Transactions can only be canceled if they have not yet been processed. Please contact our support team immediately if you need to make changes.

  • Do you offer customer support?

    Yes, our support team is available 24/7 via live chat or email to assist you with any issues or inquiries.

  • How do I track my transaction?

    Once a transaction is initiated, you’ll receive a transaction ID via email. You can also monitor your transfer status directly from your dashboard.

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